Prepaid Electric Service

Prepaid Electric Service Program (Prepaid Metering Program, PPM)

For some people a "pay as you go" system is easier to budget than waiting until the end of the month to see what you owe for your electric bill. And, since you are paying as you use, no deposit is required for this type of account. Please view the conditions below for further details.

Conditions:

  • The minimum payment to start a PPM account is $25.00.

  •  Electric service will be subject to immediate disconnection if at any time the account does not have a credit balance.

  • If service is disconnected for less than 3 days, credit must be re-established before service will be restored.  Service is usually restored within one hour.

  • If your service is disconnected for more than 3 days, you must contact the office during normal business hours to have it reconnected.  Service will not reconnect automatically. To reconnect service, any outstanding balance, a reconnect fee of $75.00 and at least $25.00 to reactivate the account must be paid.  Service will not be restored until the next business day.

  • If a returned check or electronic chargeback is received on the account, the amount of the return and a return item fee will be charged back to the member’s account immediately.  If this causes the credit on the account to be exhausted, service will be disconnected within 24 hours.

  • Prepay accounts are billed two days behind.  The amount that is billed on any given day is for usage two days prior.  For example, on a Monday, you are being billed for Saturday’s usage.

  • PPM accounts are not eligible for payment arrangements.

  • PPM accounts are not eligible for autopay or draft payments.

  • Medical conditions will not postpone disconnection.

  • Energy Assistance or other assistance will be applied when monies are received.  Pledges will not postpone disconnection.

  • PPM accounts will not receive a paper bill.

  • If at any time, a Prepaid member wants to covert the account to a monthly bill, a deposit may be required that is equal to twice the highest bill at the service location.

Payments may be made in the office, over the phone, through our payment portal, or by mail.